So you've checked out the Symptoms Checker http://www.b12d.org/admin/healthcheck/diagnosticcalculator and worked out that you are B12 deficient. What do you do then?
First, try out oral supplements (sublingual lozenges or tablets). It's most likely that you aren't getting B12 in your food, since our modern farming and food processing methods mean that there's far less than there ever was. Unfortunately we've managed to raise awareness so successfully that there seems to be a worldwide shortage of B12 in tablets - certainly we have backorders for B12 with folic acid and we aren't receiving our deliveries. You will need to look for a supplier with supplies in stock, and we will continue to look too.
If oral supplements don't work, then you need to send an email to us, for Dr Chandy to call you back. I'm afraid we don't send out methylcobalamin for injection unless you are an existing user or Dr Chandy has advised me that he's spoken to you (please put a note on your request).
We're having trouble getting stocks of this too - again we have backorders with manufacturers and we're waiting for deliveries.
Please do keep up the donations - we're spending around £4000 per month on methylcobalamin and without donations we simply run out of money. It all has to come from donations. I can remind you that nobody gets paid for their time supporting the charity, so all of your donations are spent on buying and sending the methylcobalamin for your requests.
Janette first appeared in the BBC InsideOut documentary in October 2006. Since then the NHS has forced her doctor to withdraw B12 replacement therapy on a number of occasions, and she tells of her struggles with having B12 and then having it taken away.
She has bravely agreed to be filmed without her usual wig, but her memory is playing up because it is so long since her last injection.
New documentary out from Elissa Leonard in North America, featuring Sally Pacholok and many other internationally renowned experts.
June describes her suffering when doctors didn't follow the standard protocol after any stomach or intestinal operation - to offer B12 replacement therapy
Donna, like so many women, wants to live a normal life. Vitamin B12 could give her that chance.
The Scottish Parliament discusses Pernicious Anaemia and vitamin B12 deficiency on Wednesday 7 March 2012.
This video is over 1 hour long and represents real political change - we are at last on our way.
Julia found her eyesight going as her eyes refused to focus on the same things as each other. She's been for all sorts of tests and treatment, but now that she's on B12 replacement therapy she's starting to see an improvement.
Dr Chandy was nominated for the North East Local Heroes award. The interviewer was at first surprised - people don't get awards for doing what they are paid to do - but she persisted.
The local MP (Grahame Morris MP for Easington - who was a BMS (BioMedical Scientist) in the labs at Sunderland Royal Infirmary) interviews people with B12 deficiency to hear their story (August 27 2010). Here Jane describes the symptoms, and how she can't wait for her next B12 injection (in fact, she knows that she needs injections every 2 weeks because she's keeping a diary of the symptoms). We're restricted how often the GP can give injections, which is why we want to raise awareness.
Susan gets very tired, which isn't much fun especially as she has so much to do. Here she tells her story.
Frankie tells of how she suffered, the tests she had to endure until doctors worked out what was wrong, and what a difference it has made.